Item Received in Damaged Condition / Manufacturing Defect / Wrong Item Delivered:
Each store should clearly describe its returns and complaint policy, so the customer has no doubt how to Process to filing a complaint about a purchased product.
To make a complaint, please follow the steps below:
1. Replacement/complaint form
Please fill out the return/complaint form and attach it to the returned product. The form needs to contain the following data: customer's name, e-mail address, phone number, product ID and description of defect, Reason For replacing product, Order Id, date of purchase.
How to Replace Product
Customer need to notify us first before returning any product for exchange
Please courier a complete product, together with a copy of the invoice.
to following address within 2 days of Delivery time:
G2, PADAM ARCADE 2 , CHOWKI STREET
NANPURA , SURAT
Customer has to Submit Return courier receipt/ awbn within 2 days of delivery
After received return courier our quality team will check return courier and then Within 48 hours We replace product same new product and then send to customer address
Offer product There is no return /Replacement policy available
This page can be changed here:
Administrator Panel> Content> Information Pages> Returns and Complaints